(May, 2024) JENSEN USA of Panama City, FL launched its first regional service van at the end of April. The company says the service van fulfills its latest commitment to elevate service by introducing a stronger regional presence within key parts of North America.
“The goal is to bring us even closer to our customers,” explains Tony Biela, the president of JENSEN USA. “We have launched a new spare parts website and phone app, making spare parts easier to purchase. We stock over 4,700 spare parts locally, for the shortest possible delivery times. And now, we have several new regional service engineers along with a new fleet of service vehicles. At JENSEN USA, service excellence is as much a part of our commitment to customers as our equipment performance.”
By the end of the year, JENSEN plans to operate at least five such regional service vans, with more plans for future expansion in 2025.